FAQ
Q: Can I use Cicamanu 92 Serum during the day?
A: While Cicamanu 92 Serum is designed for nightly use, its lightweight formula makes it suitable for daytime use as well, especially for those with dry or sensitive skin needing extra hydration and soothing.
Q: Is Cicamanu 92 Serum suitable for all skin types?
A: Yes, Cicamanu 92 Serum is formulated to be gentle and effective for all skin types, including sensitive skin. However, if you have specific skin concerns or allergies, we recommend doing a patch test before incorporating it into your routine.
Q: How long does it take to see results with Cicamanu 92 Serum?
A: Results may vary depending on individual skin types and conditions. However, many users report seeing noticeable improvements in skin texture, hydration, and radiance within the first few weeks of consistent use. For optimal results, we recommend incorporating it into your nightly skincare routine and allowing time for the serum to work its magic while you sleep.
Q: Can Cicamanu 92 Serum be used in conjunction with other skincare products?
A: Yes, Cicamanu 92 Serum can be easily integrated into your existing skincare routine. It's versatile and can be layered with other serums, moisturizers, and sunscreen. However, if you're using prescription skincare products or have specific concerns, we advise consulting with a dermatologist to ensure compatibility and efficacy.
Shipping
Fast shipping
At Parnell, we understand the excitement of waiting for a package, which is why we prioritize fast and reliable shipping. We’ve partnered with top carriers to ensure your orders are delivered quickly and safely. Most orders are processed within 24 hours and shipped within 2-3 business days. Whether you’re ordering from across town or across the country, we strive to get your items to you as swiftly as possible. Plus, for added convenience, we offer express shipping options for those times when you just can’t wait.
Order tracking
We know how important it is to stay informed about your order’s journey. That’s why we provide comprehensive order tracking for every purchase. As soon as your order is dispatched, you will receive a confirmation email containing your tracking number and a link to the carrier’s website. This allows you to monitor the progress of your delivery in real-time, from our warehouse to your doorstep. Should you have any questions or concerns about your shipment, our customer service team is here to assist you every step of the way.
Get in touch
Your satisfaction is our top priority, and we’re here to help with any shipping inquiries you might have. If you need assistance with your order, tracking, or any other shipping-related questions, don’t hesitate to reach out to us. You can contact our customer service team via our Contact Us page.
About us
Be a positive force of nature
The founder of ‘Parnell’, David, has long been suffering from dermatitis.
To him, who was suffering from atopy, the local natives applied manuka honey, which is used instead of ointment, to the skin wound, and with the manuka honey that happened to be correct, he experienced a rapid improvement in his skin.
After that, David decides to create a product for people with the same skin problems, inspired by the raw materials that are born and grown in New Zealand.
Reasonable insistence on ingredients
After numerous studies, Parnell has continued his philosophy of not compromising with other alternative ingredients because he found that the origin affects the quality of the raw materials and the effective effectiveness changes after reaching the skin.
The key ingredients of Parnell Cicamanu™ Biome are collected and extracted solely from the native Manuka trees of New Zealand. In order to maintain quality, conditions such as soil, air, sunlight, and rainfall are identified and supplied in a limited manner.
Scientific studies of sensitive skin
We study allergies that the sensitive skin reacts to.
Allergic reactions include rash, hives, itchiness, swelling, blisters, and choline skin, and focus on prescription research for a long time to exclude ingredients suspected of being allergic.
We continue to study skincare according to skin type so that sensitive skin can be relieved.
Overnight Skin Recovery
Experience the power of overnight skin rejuvenation with our Melatonin Serum. Formulated with melatonin, a natural sleep hormone, it encourages skin repair while you sleep, restoring your damaged skin barrier and leaving you with a revitalized complexion in the morning.
Soothing Sensation
Indulge in the ultimate calm and soothing sensation with our Cicamanu 92 Serum. Enriched with a unique blend of Centella Asiatica and Manuka Honey, it relieves and replenishes irritated, sensitized skin, leaving it feeling comforted and balanced.