Refund policy

30 days to Love It or Get a Refund

*Skincare Products Only*

(makeup products such as cushions and concealers not applicable) 

You may request a refund within 30 days of receiving your product
under the following conditions:

• Shipping Fees | The customer is responsible for the shipping fees.
• Applicable Products | This policy only applies to skin and body care products.
• Usage Limit | The product must be less than one-third used.
• Request Period | The refund request must be submitted within 30 days of receiving the product.
• Purchase Eligibility | Refunds are only available for purchases made by members on our website. Purchases made on other websites are not eligible.

 

Non-Refundable Conditions

• Damage/Lost Components | Products that are damaged or missing components are not eligible.
• Discounted Products | Set discount items and clearance sale items are excluded from this policy.
• Excessive Use | Products that are more than one-third used are not eligible.
• Time Limit | Refund requests made after 30 days from the date of receipt will not be accepted.
• External Purchases | Purchases made outside our official website are not eligible.

 

Contact US

If you have any inquiries regarding 30days Refund Guarantee Policy, please contact us at cs@parnellbeauty.com.